How to Cancel Express VPN: Easy Steps

07/05/2024 Anonymize

If you’ve decided it’s time to cancel your ExpressVPN subscription, we’ve got you covered. We’ll show you how to cancel your account, whether you signed up online, through an app store, or with cryptocurrency. We’ll also look at other VPN options and the refund process. Let’s get started!

All ExpressVPN subscriptions have a 30-day money-back guarantee. So, you can cancel and get a refund if you’re not happy with the service¹. Remember, it might take up to 7 days for the refund to show up in your account¹.

Private Internet Access is a top pick as an alternative VPN. CyberGhost VPN is also a great choice if you want to cancel ExpressVPN¹. In 2024, Private Internet Access is seen as a fast and secure choice compared to ExpressVPN. ExpressVPN, Private Internet Access, CyberGhost, and NordVPN are all top VPN picks¹.

There’s a comparison list showing Private Internet Access as the best, followed by CyberGhost VPN, and then NordVPN¹. When comparing to ExpressVPN in 2024, Private Internet Access is noted for its fast speeds and strong security¹.

What Is ExpressVPN?

ExpressVPN is a top VPN service that protects your online privacy and security. It’s a fast, reliable way to use the internet safely. This VPN keeps your online activities private².

With servers in over 100 countries, ExpressVPN lets you get past online blocks and keep your identity hidden. It uses strong encryption to keep your internet traffic safe².

ExpressVPN is easy to use on many devices like computers, phones, tablets, and routers. It helps you stay safe while browsing, streaming, or accessing private info online².

VPN Provider	Monthly Cost	Number of Servers	Number of Countries	Simultaneous Connections	Money-Back Guarantee
ExpressVPN	$12.95	3,000+	105	Up to 8	30 days
Surfshark	$2.19	3,200+	100	Unlimited	30 days
NordVPN	$3.99	5,000+	59	Up to 6	30 days
CyberGhost VPN	$2.03	9,100+	88	Up to 7	45 days

ExpressVPN has a lot to offer, like a big server network and global coverage. You can connect many devices at once. Plus, there’s a 30-day money-back guarantee for trying it out³.

Using ExpressVPN means you can surf the web safely and privately. It protects your online tracks and keeps your right to privacy²³⁴.

Why Cancel ExpressVPN?

Thinking about canceling your ExpressVPN subscription? You might have found another VPN that fits your needs better. Maybe it’s cheaper, has more servers, or offers extra features⁵. Or, you could have signed up for the free trial and don’t want to be charged⁵.

Cancelling ExpressVPN is easy⁵. You can ask for a refund within 30 days if you’re not happy⁵. Plus, getting your money back is quick, usually within 3 business days⁵.

Even though many people use ExpressVPN, it might not be right for you⁶. Some users have had problems with connections, outages, and slow speeds⁶. On the other hand, VPN Unlimited has over 3,000 servers worldwide and lets you use one account on unlimited devices⁶.

Deciding to cancel ExpressVPN should depend on what you need and like. If you want a cheaper option, better performance, or to try something new, canceling is easy and quick⁵⁷.

In short, you might cancel ExpressVPN for many reasons. Maybe you found a better VPN, aren’t happy with the service, or want to explore other options. The cancellation process is easy and clear, letting users easily end their subscription if needed⁵⁷.

How to Cancel ExpressVPN Subscription From Browser

Cancelling your ExpressVPN subscription from your desktop or laptop is easy. You can or cancel your subscription⁸ by following these steps.

Sign in to your ExpressVPN account by visiting the official ExpressVPN website.
Navigate to the “My Subscription” section of your account dashboard.
Click on the “Edit subscription settings” option.
Locate the “Automatic renewal” setting and turn it off.
Follow the on-screen prompts to confirm the cancellation of your ExpressVPN subscription.

After these steps, your ExpressVPN subscription will be canceled. Your service will stay active until the end of your current billing cycle⁸.

Refund and Money-Back Guarantee

ExpressVPN offers a 30-day money-back guarantee for unsatisfied customers⁸. If you cancel within this period, you can get a refund. The refund usually takes 4-5 days, but can take up to 7 days⁸.

ExpressVPN confirms refunds in about 4-5 minutes on average. This makes the cancellation process smooth⁸.

Alternatives to Consider

If you’re looking for an alternative to ExpressVPN, consider Surfshark, NordVPN, or CyberGhost. These services offer similar features at possibly lower prices⁹.

Surfshark provides unlimited multi-logins and a 30-day money-back guarantee⁸. It’s known for consistent speeds and a large server network⁹.

NordVPN offers fast speeds and strong security features like AES-256-bit encryption⁹. It has over 6,000 servers in 61 countries and a 30-day money-back guarantee⁸¹⁰.

CyberGhost is great for streaming with its large server network and dedicated streaming servers⁹¹⁰.

Choosing to cancel your ExpressVPN subscription and try other options should depend on your needs and preferences. Research and compare different VPN services to find the best fit for your online privacy and security⁸⁹¹⁰.

How to Cancel ExpressVPN From Mobile Devices

Canceling your ExpressVPN subscription from a mobile device is a bit different than from a computer. Whether you’re on an iPhone or Android, we’ll guide you through the steps to cancel your subscription from your phone.

Canceling ExpressVPN on iOS (iPhone/iPad)

To cancel your ExpressVPN subscription on an iOS device, follow these steps:

Open the App Store on your iPhone or iPad.
Tap on your profile icon in the top right corner.
Scroll down and tap on “Subscriptions.”
Locate the ExpressVPN subscription and tap on it.
Tap on “Cancel Subscription” to end your ExpressVPN plan.

About 60% of ExpressVPN users cancel through the app store².

Canceling ExpressVPN on Android

To cancel your ExpressVPN subscription on an Android device, you have two options:

Log in to your ExpressVPN account online and follow the cancellation steps there.
Open the Google Play Store, navigate to your subscriptions, find ExpressVPN, and select “Cancel Subscription.”

Around 40% of users cancel through the app store on mobile devices².

The cancellation process might change based on your device and OS version. But, the steps we provided should help you cancel your ExpressVPN subscription from your mobile device.

If you’ve used Bitcoin or Paymentwall to pay for subscriptions, about 20% of users did². In these cases, you’ll need to follow the payment provider’s instructions to cancel your subscription².

Canceling ExpressVPN Subscriptions Purchased With Cryptocurrency

If you’ve subscribed to ExpressVPN using Bitcoin or through Paymentwall, canceling is a bit different¹¹. These subscriptions don’t renew automatically, so you don’t need to cancel them yourself. But, if you want a refund, you must contact ExpressVPN customer support.

ExpressVPN offers a Money-Back Guarantee for 30 days after you buy¹¹. After 30 days, refunds are up to ExpressVPN and might be based on how much you used the service¹¹. Refunds come in USD and might be less because of exchange rates and fees from your original payment¹¹.

Subscribers who buy in-app purchases through the Apple App Store can’t get the 30-Day Money-Back Guarantee¹¹. They must ask Apple App Store for refunds, which Apple decides on¹¹.

ExpressVPN can change subscription fees anytime, but it won’t affect your current subscription¹¹. You can stop automatic renewal by changing your account settings or contacting support, depending on how you pay¹¹.

You can use ExpressVPN on up to eight devices at once with one subscription¹¹. You can add more devices with routers or extra licenses¹¹. ExpressVPN Keys, a password manager, is free for all subscribers, even during free trials and after you cancel¹¹.

Keep your account safe and tell ExpressVPN right away if someone else gets into your account or if you think your password is wrong¹¹. The agreement you agree to includes rules for using ExpressVPN and keeping your data private¹¹. ExpressVPN promises not to collect sensitive data from you, so your privacy and data stay safe¹¹.

How to Cancel ExpressVPN During Free Trial

If you’ve signed up for ExpressVPN’s free trial, you can cancel your subscription before the trial ends. This way, you won’t be charged for the full subscription. You can cancel through the ExpressVPN website or your device’s app store.

To cancel ExpressVPN free trial and avoid any ExpressVPN charges, make sure to cancel at least 24 hours before the end of the free trial². This ensures you won’t get automatically billed for the full subscription². If you bought your ExpressVPN subscription through Paymentwall or Bitcoin, it won’t renew automatically. So, you don’t have to worry about canceling².

Even after canceling your subscription, you can still use ExpressVPN until the end of your current subscription cycle². You’ll have uninterrupted access to all of ExpressVPN’s features and servers until your billing period ends.

Canceling ExpressVPN Free Trial

Log in to your ExpressVPN account on the website or open the ExpressVPN app on your device.
Navigate to the “Subscription” or “Billing” section.
Locate the option to cancel your subscription and follow the on-screen instructions.
Confirm the cancellation to ensure that you won’t be charged for the full subscription.

The ExpressVPN guarantee lasts for exactly 30 days, offering a full refund if you’re not satisfied within this time⁴. ExpressVPN’s 7-day VPN free trial for iOS and Android is good, but the 30-day money-back guarantee is better⁴. They also offer a 30-day free trial for select devices like Nokia phones and Philips projectors⁴.

If you subscribed to ExpressVPN through the Apple App Store (iTunes), you won’t get the 30-day money-back guarantee. You’ll need to ask for refunds through the App Store⁴. To cancel within 30 days and get a full refund, contact the ExpressVPN Support team⁴.

ExpressVPN is a top VPN provider³. But, you might also want to look at Surfshark, NordVPN, and CyberGhost VPN. Surfshark starts at $2.19 per month³, NordVPN at $3.99 per month³, and CyberGhost VPN at $2.03 per month (every two years)³. CyberGhost VPN has a 45-day money-back guarantee, one of the longest in the industry³.

When picking a VPN, think about server count, device connections, and extra features. ExpressVPN has over 3,000 servers³, lets you connect up to 8 devices³, and offers lots of security and privacy tools. Surfshark protects unlimited devices³, NordVPN has double protection and Onion over VPN³, and CyberGhost VPN has over 9,100 servers in 91 countries³²⁴.

Alternatives to ExpressVPN

If you want to cancel your ExpressVPN subscription, there are great alternatives to check out¹². NordVPN, Surfshark, and CyberGhost are top choices that offer strong encryption and lots of servers. They help you get past geo-restrictions and might have plans that are easier on your wallet.

Comparing VPN Alternatives

¹² ExpressVPN’s cheapest plan is $8.32/month for a year. Surfshark offers a 2-year plan for $2.49/month or $3.98 with the Surfshark One bundle¹². Surfshark has over 3,200 servers in 100 countries, more than ExpressVPN’s 3,000+ in 94 countries¹². Surfshark lets you connect unlimited devices, unlike ExpressVPN’s 5.

¹² NordVPN’s top plan, including NordPass and NordLocker, is $5.99/month for two years¹². CyberGhost’s 2-year plan costs $2.11/month¹³. CyberGhost allows seven devices to connect at once, and offers a three-year plan with extra free months.

¹² Other great options include Private Internet Access, starting at $2.03/month for three years¹². ProtonVPN’s cheapest plan is $4.99/month¹². PrivateVPN and IPVanish also offer affordable long-term plans, with IPVanish being much cheaper than ExpressVPN’s lowest price¹². Mullvad lets you pay for what you use, and Windscribe’s yearly plan is $5.75/month¹². AtlasVPN even has a free plan, making it the cheapest VPN on the list.

¹³ Reviews and comparisons highlight the features, prices, and benefits of each VPN. CyberGhost has over 9,100 servers in almost 100 countries¹⁴. NordVPN has over 5,500 servers worldwide, and Surfshark has 3,200+ servers in 95 countries¹⁴. CyberGhost offers a 45-day money-back guarantee, and Surfshark has a 30-day guarantee for all plans.

Looking into these alternatives, you can find a VPN that meets your needs. Whether you want a cheaper plan, more servers, or special features like unlimited connections or torrenting servers¹²¹³¹⁴.

How to Cancel express vpn and Request a Refund

If you want to cancel your ExpressVPN subscription and get a refund, you’re in the right spot. ExpressVPN has a 30-day money-back guarantee, letting you try their service without risk¹⁵¹⁶. But, the steps to cancel and get a refund depend on how you signed up.

To cancel your subscription and get a refund, talk to the ExpressVPN customer support team. You can use the live chat on their website or send a support ticket¹⁵¹⁶. Tell the support person you want to cancel and get a refund, and they’ll take care of it.

Keep in mind, the refund process can differ based on your payment method¹⁵. For instance, if you paid with a credit card, you’ll get your refund in a few business days. If you used cryptocurrency or another payment type, it might take longer.

You can also cancel your ExpressVPN subscription and stop automatic renewal in your account settings, even after the 30-day guarantee¹⁵¹⁶. This stops any future charges you might not want.

If you cancel within the 30-day money-back guarantee, you’ll get a full refund¹⁵¹⁶. But, remember, getting your refund might take a few business days.

By following these steps and getting help from the ExpressVPN support team, you can cancel your subscription and get a refund if you’re eligible¹⁵¹⁶¹⁷.

What Happens to Stored Logins After Cancellation?

Even if you cancel your ExpressVPN subscription, you can still use any logins or passwords saved in your ExpressVPN Keys account¹⁸. The ExpressVPN Keys feature keeps your login details safe, separate from your active subscription¹⁸. So, you can keep using ExpressVPN Keys even after you’ve canceled your subscription.

ExpressVPN doesn’t offer a lifetime subscription because it costs a lot to keep the service secure and reliable¹⁹. But, the company does give a 30-day money-back guarantee with all subscriptions. This lets users try the service risk-free and cancel if they want to within 30 days¹⁹.

ExpressVPN might cost more than other VPNs because it’s a big, secure, and fast network. This makes it a better and more reliable choice for users¹⁹. Plus, ExpressVPN doesn’t keep track of what you do online, so your privacy and security are protected¹⁹.

If ExpressVPN stops offering its services, they’ll tell users and help them find what to do next²⁰. Users should look into other VPN options like NordVPN, Surfshark, or CyberGhost. These services also offer great features and prices¹⁸.

Whether you cancel your ExpressVPN subscription or the service ends, your logins and passwords in ExpressVPN Keys will still be there. This means you can safely manage your online accounts even after your VPN service is gone¹⁸¹⁹²⁰.

ExpressVPN Cancellation Policy and Money-Back Guarantee

At ExpressVPN, we know how important it is to give our customers a risk-free experience. That’s why we offer a strong 30-day money-back guarantee on all our plans⁴. This lets you try our VPN service and see if it fits your needs before you commit for a long time⁴.

The 30-day money-back guarantee starts when you first buy from us, giving you lots of time to check out what we offer⁵. If you’re not happy with our service in those 30 days, just contact our support team. We’ll give you a full refund, no questions asked⁵.

ExpressVPN also has a 7-day free trial for iOS and Android devices⁴. This lets you try our VPN service before you subscribe. But, the 30-day money-back guarantee is usually a better choice because it gives you more time to try it out⁴.

If you’re billed through the Apple App Store, you won’t get the ExpressVPN 30-day money-back guarantee⁴. Also, ExpressVPN offers a 30-day free trial for certain devices like Nokia phones and Philips projectors⁴.

For more savings, ExpressVPN has a special deal. You can get 3 extra months of service for free by visiting our order page through specific links⁴.

If you’re not happy with ExpressVPN in the 30-day period, you can ask for a full refund by contacting our support team⁵. Refunds are usually given within 3 business days after we approve your request⁵.

Even though ExpressVPN usually has a simple refund process, there are some exceptions. For example, if you change or upgrade your plan during the 30-day period, the guarantee might not apply⁵. Also, we might not give a refund if you ask after the 30-day guarantee has ended⁵.

In rare cases, like technical problems that make the service unusable, we might still give a refund, even after the 30-day period⁵. Whether we approve a refund can also depend on your payment method or your bank’s rules⁵.

Overall, ExpressVPN’s cancellation policy and money-back guarantee offer a strong safety net for our customers. This lets them try our VPN service with confidence⁴⁵²¹. We aim to make sure our users are happy and satisfied with our service. If you have any questions or concerns, please feel free to contact our support team.

Contact ExpressVPN Customer Support

If you have questions or issues with your ExpressVPN subscription, you can easily get in touch with the company’s support team. They are knowledgeable and quick to respond, making sure you have a smooth experience²².

The first way to contact them is through the ExpressVPN live chat. This lets you talk to a customer service rep right away. It’s open 24/7, so you can get help whenever you need it²².

You can also email the support team at support@expressvpn.com. Just send your question, and they’ll get back to you²².

For a more detailed support experience, use the ExpressVPN support ticket system. This lets you share more about your issue. The team will then email you to solve your problem²².

These different ways to contact show how much ExpressVPN cares about customer service. They want to make sure you have many options to get help²².

The ExpressVPN support team is very skilled, quick, and focused on solving your problems. No matter how you contact them, live chat, email, or support ticket, you’ll get fast and helpful support²²²³.

At ExpressVPN, we know how crucial good customer support is. That’s why we offer many ways to connect with us. With 24/7 live chat, email support, and a ticket system, we aim to make sure you have everything you need for a great ExpressVPN experience²²²³.

Contact Method	Details
Live Chat	Real-time support available 24/7
Email	Support email: support@expressvpn.com
Support Ticket	Structured support system with email follow-up

If you have questions or need help with your ExpressVPN, our support team is ready to assist you. Don’t hesitate to contact us for a smooth and secure online experience²²²³.

Conclusion

In this guide, we’ve covered how to cancel your ExpressVPN subscription. You might want to switch to another VPN, avoid extra charges, or just stop using it. The steps are simple and clear²⁴.

ExpressVPN offers a 30-day money-back guarantee. If you cancel within 30 days, you get a full refund²⁴. Their customer support is also available 24/7 to help with any issues during cancellation²⁴.

When thinking about canceling, you might look into other VPNs like NordVPN, CyberGhost VPN, and Surfshark. They have great features and prices²⁵. The choice to cancel or switch is yours. We hope this guide helps you make a well-informed decision²⁵.